Sounds like you're referring to the IP Pin. Please see the below TurboTax Help Articles for assistance.
How do I fix e-file reject IND-181-01?
How do I get m...
Please try logging completely out of the TurboTax website, then clearyour browser'scache anddeletecookies.A full or corrupted cache can keep TurboTax from funct...
Did you choose to pay your TurboTax fees with your refund?
If so, when you choose to pay your TurboTax fees with your tax refund, your refund is handled through...
If you are having issues receiving your verification code, please see the below TurboTax help article for assistance. After you request your verificationcode, m...
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