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elauttax
New Member

Hi, I paid your promo fees which was offered to me last month. At that time I did not have my last year User ID.

Now I have the login ID from last year which offers me a better rate. As such I intend to use the better rate once I finish my filling next week. How do I get a refund for the one I paid last month or credit? Thanks

1 Reply

Hi, I paid your promo fees which was offered to me last month. At that time I did not have my last year User ID.

Contac our phone support team for assistance.

https://turbotax.community.intuit.ca/replies/3152013