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am683
New Member

After allowing the latest TurboTax update to install, any TurboTax file I save gives Error TT400. Is the latest update defective?

A friend called and asked for help with TurboTax 2017 as he was getting error TT400 trying to save a file.  He checked and all his TurboTax 2017 files gave the same error.  I opened my TurboTax 2017 and it wanted to install an update which I let it do.  Now I cannot save any of my TurboTax 2017 files either.  It sounds like this latest update is defective.

12 Replies
TXG
New Member

After allowing the latest TurboTax update to install, any TurboTax file I save gives Error TT400. Is the latest update defective?

Exact same thing happened to me - hours WASTED!!
s-watts
New Member

After allowing the latest TurboTax update to install, any TurboTax file I save gives Error TT400. Is the latest update defective?

This is happening to me (Win 10).  I tried saving to different locations and as different users.  I installed it on another laptop (Win 7) and get the same error.
AM13
New Member

After allowing the latest TurboTax update to install, any TurboTax file I save gives Error TT400. Is the latest update defective?

This is also happening to me (Windows 7). Worked great until I took the latest update today. Now unable to save any files. Just wasted 2 hours of my life
strife777
New Member

After allowing the latest TurboTax update to install, any TurboTax file I save gives Error TT400. Is the latest update defective?

having the same problem after the update installed

After allowing the latest TurboTax update to install, any TurboTax file I save gives Error TT400. Is the latest update defective?

I am having the same issue after today's update
s-watts
New Member

After allowing the latest TurboTax update to install, any TurboTax file I save gives Error TT400. Is the latest update defective?

I installed TT on Win 10, Win 8 & Win 7.  On Win 8 I installed from the DVD and didn't do updates.  Same error.  It even errors after creating a new return.  I am a Network Admin and install software for a living.  I have wasted half a day on this.  Never had these issues and I've used this product in various forms for years.  Frustrating.
send2me43
New Member

After allowing the latest TurboTax update to install, any TurboTax file I save gives Error TT400. Is the latest update defective?

I have the same issue. It does not even allow creating a new file.
momo22
New Member

After allowing the latest TurboTax update to install, any TurboTax file I save gives Error TT400. Is the latest update defective?

Same thing, after install TT update can not save any of my returns, even after changing to diff locations. Very frustrating
s-watts
New Member

After allowing the latest TurboTax update to install, any TurboTax file I save gives Error TT400. Is the latest update defective?

I spoke to Customer Support.  They say reinstalling fixing it.  However, I have done that, and have installed on 3 different systems with different operating systems and no joy.  They have opened a case with their software developers and have given me 5-7 days for a patch.