I download turbo tax 2018 on my mac but it seems to be a version for windows. can i be refunded since i cannot use it.

I would like to be refunded since i cannot use it. I downloaded it 1 hour ago.

order number : XXXXXX

I paid 34.99 + taxes (quebec )

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I download turbo tax 2018 on my mac but it seems to be a version for windows. can i be refunded since i cannot use it.

I edited your question to remove personal information.

I download turbo tax 2018 on my mac but it seems to be a version for windows. can i be refunded since i cannot use it.

Here are the ways you can request a refund: https://turbotax.community.intuit.ca/replies/2647900