Note that when you delete a return, you won't be able to access it again and we won't be able to retrieve the information for you.
The steps below outline how to delete a return for TurboTax Online:
Sign in to TurboTax Online for the tax year of the return you’d like to delete
On the Great to see you again! screen, locate the return
If the return you want to delete has a trash can beside it:
Select the trash can icon
When prompted to confirm the deletion, select Delete
If the return you want to delete doesn't have a trash can beside it:
You will need to start a new return. On the page that displays your tax returns, you'll see two returns: the blank return you just created, and the return you want to delete. Locate the return you want to delete and select its corresponding trash can icon. When prompted to confirm the deletion, select Delete.
Here’s how to delete a return that hasn’t been sent via NETFILE:
In TurboTax Online, click on “My Returns”, then “View All Tax Returns” on the left side menu to see all your returns. Then click on the small trash can icon to the right of the return that you want to delete.
In the TurboTax App, tap on the 3 line icon in the top left. Then tap on “My Returns”, then “View All Tax Returns” on the left side menu to see all your returns. Find the return that you want to delete and tap “Delete” under its name.
In TurboTax CD/Download, please close the program. Then in Windows, navigate to the location of the tax file you want to delete. The files are usually stored in Documents>TurboTax>2023 (or whatever year you are working on). Find the tax file that you want to delete and then drag it to the Windows Recycle Bin. When you empty the Recycle Bin, the file will be permanently deleted.
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