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I carried back losses on turbotax but it did not submit this to the CRA - why is this this feature broken? Who do I contact at turbotax to fix their mistake?

 
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I carried back losses on turbotax but it did not submit this to the CRA - why is this this feature broken? Who do I contact at turbotax to fix their mistake?

If you believe that there was an error with the TurboTax software- please contact our customer service so that they could verify this for you.