Can't find the Ontario senior transit tax credit on the provincial section of the online tax return. Where is it?

[TurboTaxSusan]

You can find it on the Provincial Tax Credit Profile page. Please note that it will only appear if you are old enough for the credit.

[amilnetaxes17]

Thanks for your response.  The option to claim the transit tax credit does not show up in my provincial profile even though I turned 65 in March 2023.  Checked my DOB info and it is correct, so it's obviously a different issue.  

[TurboTaxSusan]

Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you further.

[amilnetaxes17]

• Are they open on Sunday or just M-F?

[TurboTaxSusan]

Currently it's Monday through Friday 9 AM to 6 PM ET. But after NETFILE opens on February 19th, they will be open 7 days a week, 9 AM to midnight ET.