My refund isn't what TurboTax stated it would be when I submitted my Netfile.

[CharC89]

I submitted my Netfile with a stated refund of $1967.86 but when I received my Notice of Assessment and cheque it was only $1146.94. That's a lot of money short from what TurboTax and therefore my Netfile stated. What should I do?

[TurboTaxSusan]

This is a common situation, which is not necessarily due to the software's calculations. This FAQ lists some possible reasons why your tax refund/balance owing on you Notice of Assessment different from what TurboTax calculated: https://turbotax.community.intuit.ca/community/after-you-file-questions/help/why-is-the-refund-or-ba...

[orangeman56]

On my Net file return Turbo tax calculated a $853.62 refund but my assessment showed I had a balance due of

$154.28 why the difference

[orangeman56]

Can't Access the page link

[TurboTaxBrenda]

Open your income tax return, then go to the Summary page and verify the amounts on the line numbers compared to the CRA, to see where the error occurred.

How do I submit a claim under the TurboTax 100% Accurate Calculations Guarantee?

Thank you for choosing TurboTax.