In "Deductions", I entered $600 in donations.
And then on the next page (optimization), it tells me I have $1282.50 I can use.
I tried entering different amounts in donations, and I keep getting this extra $682.50 every time.
1- It could be an unused donation from a previous year, but I doubt it. How can I confirm it is really an unused donation? Nothing in there says where that amount suddenly came from...
2- If there was no unused donation, what should I do with that? How do I tell the software people there is glitch?
Thanks
If you are still experiencing this problem, I'd like to direct you towards our Customer Support team as we've been unable to recreate the same issue. We apologize for the delay in assisting you with this.
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