CRA is stating that "Based on the information you gave us, we disallowed your employment insurance overpayment." How does Turbotax calculate that?

[kris316489]

CRA website states "The CRA will refund the excess contribution to you or use it to reduce your balance owing. If the difference is $1 or less, you may not receive a refund."  However, on my NOA it is making me pay more for this overpayment issue.

[TurboTaxBrenda1]

As per the CRA: Employment Insurance (EI) and overpayments

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