How do I get the system to recognize that I have no medical expenses. It's telling me to upgrade but I have no medical expenses?

I have no medical expenses but they want me to upgrade because system thinks I have medical expenses.

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How do I get the system to recognize that I have no medical expenses. It's telling me to upgrade but I have no medical expenses?

You may have medical expenses reported on a T-Slip or carried forward from a previous year.

If you need more help with this issue, please contact our phone support team at 1-888-829-8608.