To verify the steps to enter the medical expenses please refer to our TurboTax FAQ/video: How do I enter my medical expenses?
If still needed, please try clearing your cache and sign out of your return/account. If you still cannot enter another medical expense, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us.
​​​​​​​Thank you for choosing TurboTax.
kanikabangia
New Member
alloowishus
New Member
terrance-tarle
New Member
douglas_consulti
New Member
Bgmuirhead
New Member
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.