I'm getting the following message : "Due to a software update, please review your entries for medical expense deductions and make sure the values are correct." ?

frozenbeefpie · ‎April 26, 2025

I checked every medical entries and they're OK. Can anyone help ? Thank you

Hal_arides · ‎April 26, 2025

I'm having the exact same issue. Curious if you've had any luck removing the error?

raginip · ‎April 26, 2025

I am having the same issue

Hal_arides · ‎April 27, 2025

Spoke to customer support. They said there’s nothing they could do and I’d have to file by paper

frozenbeefpie · ‎April 27, 2025

I trying several changes without success. It seems CRA's software is having a known bug specific for that section (not related to Turbotax app or any other Income Tax software). There is no workaround for now. I guess I'd have to send a paper copy.

** edit ** MESSAGE FROM CRA: Error codes 45555, 45566, 90308, 95031Customer action: There is presently no workaround or timeframe of resolution available from CRA. Expected resolution date: If you see one of these error codes, it's due to a CRA issue affecting all tax software in Canada

Hal_arides · ‎April 29, 2025

I just tried again after waiting a few days. I didn't change anything in my return and it worked.

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I'm getting the following message : "Due to a software update, please review your entries for medical expense deductions and make sure the values are correct." ?