Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
Jaz007
New Member

Canada-Filing - Netfile Error

Hi ... completed compiling my tax ... in Netfile to CRA getting attached message ... reviewed my tax but still getting the message... can you help?

6A4DED5C-DDF7-4EEC-A858-4D37E77E18EA.jpeg

 

1 Reply

Canada-Filing - Netfile Error

Please review your NETFILE eligibility here: https://www.canada.ca/en/revenue-agency/services/e-services/e-services-individuals/netfile-overview/...

 

Also, if you entered a NETFILE Access Code (NAC), please double check that it is correct and has all 8 characters. You can also try submitting your return without the NAC. The NAC is optional and not required to file your return.

 

If you are still unable to resolve this issue, please contact us by phone. To talk to our phone support team, visit https://support.turbotax.intuit.ca/contact/. After entering some basic info about what you need help with, the page will give you the phone number for the team best suited to help.