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mcbunnies
New Member

CANT NETFILE. CRA SAYS INFO MISSING OR INVALID. IT IS NOT. I HAVE CHECKED A HUNDRED TIMES. PLEASE HELP.

Cannot reach anyone at turbo tax for help. This is infuriating.
2 Replies

CANT NETFILE. CRA SAYS INFO MISSING OR INVALID. IT IS NOT. I HAVE CHECKED A HUNDRED TIMES. PLEASE HELP.

If it shows that information is missing or invalid, please make sure that your personal information including name, home address is updated in your CRA "My Account". 

 

If you can't figure out what the issue is, you can contact our phone support team as they can have you share your screen and verify with you. 

 

Thank you for choosing TurboTax.

VolvoGirl1
Returning Member

CANT NETFILE. CRA SAYS INFO MISSING OR INVALID. IT IS NOT. I HAVE CHECKED A HUNDRED TIMES. PLEASE HELP.

Sorry wrong info.