Cra locked

[Charlenehoover1972]

My account is  not locked 

[TurboTax_Susan]

If you are seeing CRA Result Code: 15 - Your NETFILE account is locked. You'll need to contact the CRA to unlock your NETFILE account.

[Charlenehoover1972]

My cra is not locked 

I can check my cra account 

[TurboTax_Susan]

@Charlenehoover1972 Your NETFILE account is different from your CRA My Account. A CRA My Account is not even needed to NETFILE.