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colette1
New Member

Do I have to be online to complete the return? (I don't have internet at home.)

 
1 Reply

Do I have to be online to complete the return? (I don't have internet at home.)

If you are using TurboTax Online, then you must be connect to the internet the whole time you use the program.

If you are using TurboTax CD/Download, and get a CD copy from a store, you never need to go online. You can activate your software by phone, and print out and mail your return to the CRA.

If you've already paid but have the wrong product, please contact our phone support team to inquire about a refund. https://turbotax.community.intuit.ca/replies/3152013