Had the initial conversation - then nothing for a week (no responses to questions and didn't show up for scheduled calls). Called Intuit a week later and asked for some communication - he hurried and completed it later that day - but now I'm running into the same issue with wanting to review my return. Even tried scheduling during his work hours (which I later noticed) - did not show up. Why can we book calls if the expert can't make the time chosen?!?!?! This is a brutal first experience with Turbotax. AWFUL
Actually heard back just after this original post - he was helpful. Seems like there was an issue with the system - he was locked out because of someone else trying to communicate with me to make sure I had uploaded documents correctly.
user17547724438
Level 1
MVJR
Returning Member
in Filing
kmodi_31
New Member
in Filing
lee_902
Returning Member
in Filing
RhinoWeb
Level 1
in Filing
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