Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
Gessica
New Member

I am unable to submit my provincial tax return (Quebec) or print it to mail it.

I am experiencing some issues with my downloaded version of TurboTax.

First, I am unable to submit my Quebec return via NetFile—only the option to mail it is available. I have never had this issue before, and I’m not sure what’s wrong and I was able to sent to CRA. 

Second, I am unable to print my return to mail it. When I click "Print and Mail Your Return," I receive a message stating that there are blank forms open that I don't need for my return and that the program needs to close them. When I click "Accept," I get another message saying:

"At the time of manufacturing this product, the government had not finalized all of its forms. You will require a final version of your forms prior to submitting your return."

There are no updates available, and I have been dealing with this issue for days.

I am unable to print my returns or submit my provincial return via NetFile. Please help me find an urgent solution.

 

revenu 1.pngrevenu 2.png

2 Replies

I am unable to submit my provincial tax return (Quebec) or print it to mail it.

I have the same issue, despite that I don’t have capital gains form.I called turbotax and they said to wait until end of March For this issue to get solved. 

Gessica
New Member

I am unable to submit my provincial tax return (Quebec) or print it to mail it.

Are you also using the download version?