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    spartin648
    New Member

    I did my taxes with u last year and every year for many years. But ur program won't accept my sin number for some reason?

     
    posted
    ‎April 17, 2021 9:28 PM
    last updated ‎April 17, 2021 9:28 PM
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    1 Reply
    TurboTaxSusan
    Moderator
    Moderator

    I did my taxes with u last year and every year for many years. But ur program won't accept my sin number for some reason?

    Please select everything that is in the SIN box and delete it. Then re-type the SIN, making sure to use only numbers and no special characters or spaces. There should be total of 9 numbers. Ex: 123456789

     

    If you have TurboTax Live Assist & Review, here is how to talk to a Tax Expert: https://turbotax.community.intuit.ca/community/navigating-turbotax/help/i-m-using-turbotax-live-assi...

    ‎April 18, 2021 1:13 PM
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