Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

I have an error code N1. All information is the same as the CRA site. Unable to file.

I have an error code N1. All information is the same as the CRA site. Unable to file. I have 2 more attempts left. I had the same issue last year

 

1 Reply

I have an error code N1. All information is the same as the CRA site. Unable to file.

Please double-check that your personal information matches what the CRA has on file for you. Ex: SIN, DOB, name, address, and marital status. 
Sign in to your CRA "My Account" to verify your information. If the information is the same, contact the CRA at 1-800-959-8281, as this error is generated by CRA. 

How do I fix NETFILE error code N1?

Thank you for choosing TurboTax.

Unlock tailored help options in your account.