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I keep getting an error stating I have to enter a valid SIN different from mine. They are different, and are valid. How do I rectify this?

 
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I keep getting an error stating I have to enter a valid SIN different from mine. They are different, and are valid. How do I rectify this?

You can only have 1 Social Insurance Number. You will need to use the one that is valid- you can't have 2 valid ones. Please contact CRA for more information.

How do I contact the Canada Revenue Agency (CRA)?

Please contact our phone support team or contact us directly on Facebook or Twitter if you require further assistance.