Long time customer gone

[Ibot]

I bought the Deluxe Online Edition in store.  I buy Turbotax every year and I buy it and netfile with no issue.  This year I find out that I have to pay an additional $21 per return to file onto of what I paid in store.  Mine and my spouse's situation is not complex.  I find this hidden cost insulting and nickel and diming.  I will find another option and look to return my Turbotax this year if I can.  Either way I won't be using Turbotax next year.

[TurboTaxAniqua]

Did you activate and link the TurboTax Deluxe 8 license code to your account? If you missed that step, you'll have to pay for each return. 

Because you did not use the Retail product, you can submit a refund request using the form provided below. 

How do I get a refund for a TurboTax product?

Thank you for choosing TurboTax.