Quebec and CRA will not allow me to File online 2024 taxes

[pp2310]

@sacodo listen!!! Where did you request your refund? I’m hoping we won’t have to do a scene and that they will have the decency to come up with some compensation. Pffff!

[TurboTaxSusan]

We are working to get all forms unlocked as soon as possible, but we don't have a date for when this will happen. We thank you for your patience. 

Please note, while the filing deadline is still April 30 for most people, the Canada Revenue Agency (CRA) is granting interest and penalties relief until June 2, 2025 for taxpayers reporting capital gains.

Here's some links regarding the delay:

https://turbotax.intuit.ca/tips/2025-canada-capital-gains-tax-updates?srsltid=AfmBOopj5iGDk8pGo4P6jB...

https://www.ctvnews.ca/vancouver/article/hoping-to-file-your-2024-taxes-early-you-might-have-trouble...

https://globalnews.ca/news/11079998/capital-gains-tax-season-cra/

(French) https://www.tvanouvelles.ca/2025/03/11/de-nombreux-canadiens-ne-parviennent-pas-a-transmettre-leur-d...

If you are using TurboTax Desktop and don’t need any of the locked forms, please try clearing the unneeded forms and then closing unused forms. You can find those options under Edit>Forms in the top menu.

@pp2310 

If you bought TurboTax from a 3rd party retailer (Costco, Staples, etc...) you can request a refund from this page: https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/taxation/get-refund-turbota...

Thank you for choosing TurboTax.

[sacodo]

The last part is so unhelpful. There is a 60-day limit. I bought the software in December and exceeded the limit. This policy really needs to be revisited.

[pp2310]

March 17. Still can’t file my taxes. I have tried to clear the forms still not working 

can someone suggest another software please??? 

[Gatgirl]

I don’t think the problem has been created bu Turbotax, at least not completely.  CRA decided to delay a change in capital gains tax, so that form has changed and CRA has to update it first before tax software can update their forms.  So CRA is the source of the problem and I presume all software providers will have same issue.  Except that in my case I am not using the capital gains form so it is harder to understand. I have been thinking of switching to an accountant for a few years and I think I will do it next year.  At my age, I am tired of doing them myself.  A hassle.

[Gatgirl]

I bought my software on January 8, so 60 days doesn’t help me either.  I guess being brand loyal (about 15 years) and therefore just picking it up early doesn’t pay off!

[pp2310]

I was able to file using H&R Block. Good luck for those waiting on Turbo Tax. This is the end of my personal turbo tax era

[Gatgirl]

Good to know.  I was bracing for having to download froms from Qc and Cra and hand copy the data shown on the various Turbo Tax forms. 

[TurboTaxAniqua]

All the locked forms will be unlocked and ready by the 20th of March, 2025, and you will be able to print/save/Netfile. We appreciate your patience.