Quebec and CRA will not allow me to File online 2024 taxes

[KelCorri]

Hi,

I have completed both Quebec and CRA income tax and I cannot submit either online. I am getting the red cancellation dot when I go to click on NetFile. The Quebec side is not giving me an explanation on why and CRA is referring to locked forms ? The locked forms do not apply to my situation at all....using Desktop version. HELP.

[pp2310]

alot of us are in the same boat unfortunately. All they keep saying is that CRA is working on the issue and no ETA is given.  I've been using Turbo tax since 2019 because it was always fast and efficient. I think this will be the last year I'm using it. Hopefully we wont have to wait until end of march like it says

[KelCorri]

Update!

I spoke with their help line and they have confirmed with me that the issue will be resolved on March 14th. 

[Gatgirl]

That is good to know.  Good on you for finding a way to talk to someone there!  I have been using this software for 15 years and it is the first time this happens.  Looks like it is pension splitting in my case, but it let me file, just holding up my husband…but you would think they are linked by the pension splitting.  Very irritating and I am thinking of just dumping my receipts on an accountant next year