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    Announcements
    Charlenehoover1972
    Returning Member

    Cra locked

    My account is  not locked 

    posted
    ‎March 19, 2026 3:45 PM
    last updated ‎March 19, 2026 3:45 PM
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    3 Replies
    TurboTax_Susan
    Moderator
    Moderator

    Cra locked

    If you are seeing CRA Result Code: 15 - Your NETFILE account is locked. You'll need to contact the CRA to unlock your NETFILE account.

     

     

    ‎March 19, 2026 3:52 PM
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    545
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    Charlenehoover1972
    Returning Member

    Cra locked

    My cra is not locked 

    I can check my cra account 

    ‎March 22, 2026 11:45 AM
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    485
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    TurboTax_Susan
    Moderator
    Moderator

    Cra locked

    @Charlenehoover1972 Your NETFILE account is different from your CRA My Account. A CRA My Account is not even needed to NETFILE.

    ‎March 22, 2026 11:57 AM
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    483
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