FHSA deduction limit is showing $0 when it should be $8000. Is this going to be fixed?

[TurboTaxAniqua]

@Bob273 FHSA contributions go on the T4FHSAYou need to enter your contributions before your deduction limit can be calculated. You’ll get a T4FHSA - First Home Savings Account Statement will have your total contributions, and once you enter the slip, TurboTax will adjust your deduction limit. 

[Bob273]

 I have said repeatedly that I have done all that.

It doesn't work. 

I have entered the contribution. I have a T4FHSA. I entered the slip and it still shows $0 contribution room.

[TurboTaxBrenda]

FHSA showing $0 is a known issue; our teams are working hard at getting this fixed. We will update as soon as this has been fixed.

Thank you for your patience and for choosing TurboTax.

[Bob273]

Thanks Brenda. Yeah, I tried using a completely different computer today and even manually inputted all of the data (not relying on CRA) and same thing still happens. I am doing everything right, but this is a technical/coding problem.

Any idea when it is going to be fixed - like in one day or one month? 

Thanks.

[TurboTaxAniqua]

@Bob273 We do not have any ETA on this. We are aware of this issue and our development team is working for a resolution. We appreciate your patience.

[Bob273]

It has now been 17 days since I first highlighted this issue in this discussion. It has still not been resolved.

Apart from being the worst customer service I have seen in a long time (I have also spent countless hours on the phone with Turbotax about this), there is still no resolution.

Please tell me how I can get this fixed, who I can talk to about it, and how to get the cost of Turbotax refunded since I will now have to purchase a competitor to do my son's taxes.

[TurboTaxBrenda]

It has been fixed. can you please make sure that you closed your TurboTax and reopen it and except the new updates.

Thank you for choosing TurboTax.

[Bob273]

Did all that. Still doesn’t work. 
Who can I speak with? 

[TurboImpotBrenda1]

You can call into our TurboTax phone support line: Contact Us.

Thank you for choosing TurboTax.

[Bob273]

Spent 1.5 hours on the phone with Turbotax yesterday - sharing my screen.

They couldn't fix it.

Turbotax customer service is the worst.

They won't even give me my money back.