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redloon49
New Member

verification code

I have received 2 different 6 digit verification codes and each time I enter them I get the message that they are invalid. How can I get around this loop and get started?

1 Reply

verification code

You may need to have an actual "password reset" done on your account. Please reach out yo our Customer Support team or contact us via our Twitter or FaceBook social channels with a direct message. 

 

You can contact our Support Team by following the link below and in the field that says "Ask your question", type in "your question" and you will be directed to an agent that can assist you. TurboTax Customer Support