I tried to use Net File but the program keeps telling me that my company name is incorrect . There is nothing wrong with my company name. Now I cannot file electronicaly

[appleblanchesc]

There is nothing wrong with my company name on the T2125C1.  But the TurboTx keeps telling me that it is incorrect or that it has symbols it should not have.  And that is keeping me from filing my return electronically.  It will not accept an ignore prompt.

How do I get around this to file electronically?

[TurboTaxAkash · Accepted solution]

We are very sorry to hear about this.

Can you please check is your company name doesn't contain any of the following character.

This error message appears if you’ve entered characters that the CRA considers invalid as part of your or your spouse’s or common law-partner’s name, address, province, Care of line, or postal code,company name.

The CRA considers the following characters invalid:

• a space ( ) as the first or last character of a name or postal code
• a period (.) as the first character of a name or address
• a number as part of a name or province
• a hyphen, (-) as part of a province
• an apostrophe (‘) as part of a province
• a forward slash or backslash (/,\) as part of a name or province
• an ampersand (&) as part of a name, city, or province
• a diacritic character as part of a province
• brackets () as part of a name or Care of line
• A pound sign (#) as part of a name, Care of line, city, or province
• an asterisk (*)

To address this issue, in your TurboTax return, remove any invalid characters from your or your spouse’s or common-law partner’s name, address, province, Care of line or postal code, and then resubmit your return through the NETFILE service in TurboTax.

Thanks,
TurboTax