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    kirsten02
    New Member

    When I attempted to file my tax return via Netfile, I received a notice that "CRA was unable to accept" the file. WHY??

    We're sorry, the Canada Revenue Agency was unable to accept your NETFILE tax return.

     

    I tried submitting twice with no luck. Thanks!

    ‎March 1, 2023 1:21 PM
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    linda0054
    Returning Member

    When I attempted to file my tax return via Netfile, I received a notice that "CRA was unable to accept" the file. WHY??

    I have used Turbo Tax for Many Many Years!  This year I think there is a problem with their program software? I have seen several people comment on the same issue, we are having.

    I will think twice next year about purchasing this program!  I don't even know how to get to talk to a person at Turbo Tax?  I hope you are able to solve your issue.  I will probably have to mail this one in to CRA.

     

    ‎March 1, 2023 4:25 PM
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    TurboTaxSusan
    Moderator
    Moderator

    When I attempted to file my tax return via Netfile, I received a notice that "CRA was unable to accept" the file. WHY??

    If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.

    ‎March 4, 2023 11:10 AM
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