Why wont it let me file?

[emilymuench32]

wont let me past the "how did you file last year" page.

[PURPLE91]

Sign-out of your return, then please clean your cache and restart your computer. An image has been included below for guidance.

If the situation has not been  resolved, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us. 

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