In the folder where the files are, right click on
the file and choose “Properties” at the bottom. Does a “Shortcut” tab appear?
If it does, then that’s not a real file, it’s just a link to one. The “Target”
box on the “Shortcut” tab tells you where the link goes to.
If you are still unable to resolve this issue,
please contact our phone support as they will be better able to assist you
(*Not available for TurboTax Free users*).
https://turbotax.community.intuit.ca/replies/3152013
