It is not possible to use the installation key from the CD/download edition to complete your tax return in the online edition. You need to purchase the online edition to use it. You can get a refund for the CD/download edition by following the instructions below: https://turbotax.community.intuit.ca/replies/2647900

I have the same problem as the above, but the refund site is for US.  Do you know the Canadian refund site?

This is the Canadian website:

https://turbotax.community.intuit.ca/community/after-you-file-questions/help/how-do-i-get-a-refund-f...