@stephen-paterson
You'll need to contact Walmart customer service if they are not processing your order with them properly. But you can request for a refund for the 2020 version you got by mistake. Please use the form on this TurboTax FAQ to request a refund: How do I get a refund for a TurboTax product?
You can also buy TurboTax Premier CD/Download directly from us, but we no longer send a box or a CD, just a License Code to use with the download. You can find it on our website: TurboTax Premier CD/Download
