Please contact our phone support team at 1-888-829-8608 for assistance with this issue. They can look at the return with you and see what’s going on.

i cant connect they the automatic voice asks me if i want text message. really dissapoint, its a major problem with your software that i used for 20 year

In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us. 

​​​​​​​Thank you for choosing TurboTax.

they told me that they cant help and i need to go to tax expert. again, the software problem adding alterative minimum tax to federate tax to calculate net fed tax. as result i am told to pay almost 3 times more than i should. the person telling i must go to expert and pay more. simply i am walking away from your program that i used for 20 years and will go to other software. bye

We are sorry to hear that your interaction with our phone support team was less than optimal. If you would like extra assistance please let me know, and we can assist you further. Please say "YES" if the email address associated with this account is still valid. 

Thank you for choosing TurboTax

yes

yes.

An email was sent- please check your email. 

I sent email with screenshots, did not hear back. Did you get what you need to review the strange result?