DId you purchase TurboTax CD/Download version?

I have the same issue. The "Launch Turbo Tax" never comes up. What is the solution please. I do have the CD & Download version, but do not have a CD drive

Please try using our TurboTax Download link and choose the version you have already purchased along with the same license code.

Thank you for choosing TurboTax.

I seem to recall I had this issue years ago. Turbotax would not install on my PC, but would install on my laptop. Which it did. Probably the last time I will use TurboTax

Thank you for your feedback, we value your opinion and will share this information with the proper TurboTax team.

Thank you for choosing TurboTax.