DId you purchase TurboTax CD/Download version?
I have the same issue. The "Launch Turbo Tax" never comes up. What is the solution please. I do have the CD & Download version, but do not have a CD drive
Please try using our TurboTax Download link and choose the version you have already purchased along with the same license code.
Thank you for choosing TurboTax.
I seem to recall I had this issue years ago. Turbotax would not install on my PC, but would install on my laptop. Which it did. Probably the last time I will use TurboTax
Thank you for your feedback, we value your opinion and will share this information with the proper TurboTax team.
Thank you for choosing TurboTax.
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