Are you using TurboTax Online or TurboTax CD/Download?

Thanks for replying! All good, issue was resolved 😊

Thank you for the update.

Thank you for choosing TurboTax.

how do i fix this

bout from staples 

@leonarddowney If you are still not able to resolve this issue, please contact our phone support team for more assistance. 

I need to install TurboTax on another PC licence is telling me it is linked to another account how do I add my tax return

You will need to sign into the main account holder's account to download the software on a second computer. 1 account per license code. 

If you are downloading your software on a second computer, you will only be able to view your tax returns created on the first computer if you send your files over; otherwise, no one can see them on the second computer.

Thank you for choosing TurboTax.

I'm using TurboTax that was an online download to my computer. Now I'd like to install it on a 2nd computer. Thanks!