Getting started
Please try the following
- Goto C:\ProgramData\Intuit Canada and check for umid file
- If umid file exists then open a file "C:\ProgramData\Intuit Canada\tt2024\TTConfig.ini" and enter UseCustomUMID=1 at the end of file
- Close and save TTConfig.ini
- Restart the TurboTax application
If you are still not able to resolve this issue, please contact our phone support team for more assistance.
