Shazaam
Level 1

can i use my cd key to fill tax online?

Hello,
So I have previously filed taxes using turbo tax online but this year I bought the cd at Costco. Is it possible complete the taxes online and then enter the cd key to submit the taxes? I bought TT premier and of course i would be using premier online as well.The reason I prefer doing turbo tax online is because I already have a profile, so it will be way faster than filling everything on the cd version.

Thank you

‎May 29, 2020 1:25 PM
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TurboTaxKim
Level 15

Importing your data

Unfortunately, you cannot use the 21 digit Installation Key Code (IKC) you have for the CD/Download version of TurboTax. As you purchased your copy at a retail outlet, you can request a refund for that purchase, and then you would need to pay for your Online version after you complete the return.

 

This link explains how to make a refund request: How do I get a refund for a TurboTax product?

‎May 29, 2020 3:25 PM
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