If you bought the software directly from us, the refund is usually processed within a couple of business days, but it may not show up on your credit card statement until the next one.

If you bought TurboTax from a retailer (ex: Costco, Staples, Walmart, etc…) it may take longer as we have to go through the retailer to process the refund.

I applied for a reund a moth ago and have heards absolutely nothing. How do I get my refund? Case # [phone number removed]. Thank You

We are pleased to inform you that your refund request was approved and you should be receiving a cheque within 4 to 6 weeks of the application made on January 18. 

Thank you for choosing TurboTax.