Many factors are at play, depending what information was already entered as the software directs what you are eligible for according to your answers. Please see our TurboTax article Zero-Emission Vehicles. If it should be a Class 10 for your vehicle it has a CCA rate of 30% as seen in our TurboTax article Common Depreciable Property Classes
If further guidance is required, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us.
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