Are you using TurboTax CD/Download or TurboTax Online?

I'm using Turbotax online and the app.

Also, I've always entered the rental information this way for the previous years. I never had any issues. Only this year I'm getting this error message

In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to guide you back to the area where the change is needed in your return. To contact them, please follow this link: Contact Us. When asked if you wish to receive an email say NO then say "speak to a representative" then hold the line.

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