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TurboTax Online keeps insisting that I need to upgrade to Deluxe because of medical expenses. I do not have medical expenses to file. How do I resolve this issue?
All I want to do is use the free TurboTax Online product as I have done in previous years. I've scoured my file to try to find whatever checkbox I must have accidentally clicked to imply that I need some extra form not included in TurboTax Free, but I can't find it.
Tuesday
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Credits and deductions
Go to the Tax Home page (2024 tax return on the left), and the click on Tax profile, then Your Tax profile. Then click continue until you get to the "let's see if there's anything else to add" page. The option for medical expenses is the second one on the page. Uncheck it, then click continue again to save your changes.
If you are still not able to resolve this issue, please contact our phone support team for more assistance.
Wednesday