I'm getting a warning about applying for the CWB despite being ineligible. There's no option to opt out of this. What should I do to make sure I'm not applying?

I have the ability to do turbo-tax on desktop, and iPhone

Filing

The Canada Workers Benefit (CWB - Line 45300) is for low-income individuals and families who have earned income from employment or business.

 

It's calculated based on your income and family situation, so you need to enter all your income and info about your spouse/partner and dependants before TurboTax can accurately calculate your eligibility for the benefit.

 

If you are using TurboTax Online/App, then you'll be asked about the CWB in the review. Even if you select Yes to claim the CWB, TurboTax will not calculate this benefit if you are not eligible for it.

 

 

Filing

Hello @TurboTaxSusan ,

 

Thank you for your response

 

The only options I have after checking the warning for the CWB are something along the lines of:

 

"Do you want to see if you're eligible to apply for the CWB"
and
"Who will claim the CWB"

There is no option to choose not to apply when reviewing the warning, and the warning does not clear. I've read several similar posts with people encountering the same issue. How can I clear this warning, and make sure I'm not applying for the CWB?

Filing

Please contact our phone support team as they will be able to assist you further.