If the 2017 ReFile is not working for you, please contact our Customer Support team. If they cannot assist you with getting the ReFile to work, they will be able to refund the fee you have already paid.
Instructions on how to reach our Support team, as well as how to make an adjustment to your previously filed return using your CRA My Account or mailing one in are below.
https://turbotax.community.intuit.ca/replies/3152013
https://turbotax.community.intuit.ca/replies/2647992
