Ymmat
Returning Member

Netfile 404 code

I have completed my return and am trying to netfile, but when I click on the CRA Netfile I get an error 404 code... how am I supposed to netfile then?

Filing

Are you using TurboTax Desktop or TurboTax Online?

Ymmat
Returning Member

Filing

CD and updated today

Filing

Do you have any anti-virus or security software that might be blocking TurboTax? 

Ymmat
Returning Member

Filing

It never has before 🤷‍♀️ it says the link I’m trying to use doesn’t exist or has changed 🤷‍♀️it won’t let me upload a picture 

Filing

Please try reinstalling using the download from our website: https://turbotax.intuit.ca/product/download/index.jsp

 

If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.

 

Ymmat
Returning Member

Filing

It says it’s loading but then times out🙄 I’ll try calling. Thanks for your time😊

Ymmat
Returning Member

Filing

I spoke with an advisor in the phone and had to go to the forms view and click net file there instead of at the end of the program and it worked😊 thanks for your help.

Filing

You're welcome and thank you for the update.

 

Thank you for choosing TurboTax.

Vernon94
New Member

Filing

Using Turbo Tax download.