If your parents received one T5007 for both, the information slip can only be claimed by one of them which is why the software may be picking this up. The information cannot be split onto separate returns between the two of them. The higher income parent has to claim the whole amount if there is only one T5007. If you still believe it to be an error, we believe your best option is to contact our telephone support team for further assistance please call 1-888-829-8608.
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