The most common issue is:
- Quotation marks, ampersands and other special characters in any fields that accept text, such as your name, address, your dependant’s names, etc.
Many times the postal code or telephone number needs to be deleted and reentered. After verifying all the entries in your profile, clear your cache/cookies, sign out of your return and restart your computer. If this doesn't clear the error please call our telephone support team by using our Contact Us link. When asked if you wish to receive an email say NO then say "speak to a representative" and hold the line.
Thank you for choosing TurboTax.
