Today, February 22 was the opening day of NETFILE. To help you, first, log out and back in again to see if NETFILE is now online as there was a server overload occurrence. Second, please verify our TurboTax FAQ included below:
Why am I not eligible to file my tax return using NETFILE?
If you need additional help, I believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact us please follow this link: Contact Us form. Once you go through the steps and complete the form, the phone number to speak to a TurboTax agent will appear on the page.
Thank you for using TurboTax.
